Issue management simplified
Empower your entire staff to report issues
With DigiQuatics Issues, every staff member (given access) can report issues around your facility from the convenience of their mobile device, tablet, or your on-site facility computer. Easily submit issues so supervisors can stay in the know and track progress of resolved issues.
"Makes my life as an aquatic director easy - I know what's going on with my pool with maintenance and issues... it's amazing!"
Track what matters
Keep track of key information so you can streamline your entire team communication and resolve issues quicker than ever. Core issue information you can store in DigiQuatics:
- Urgency: Low, Medium, and High
- Location of the issue
- Due date for resolving issue
- Description of the issue
- Open or Closed Status
- File attachments, including: pictures, videos, documents and more!
- Comments for easy communication between involved parties
Intelligently send issue notifications
Keep your maintenance staff and management in the loop with flexible issue notifications. Set your notification preference by issue severity, “Low”, “Medium”, or “High” and by the locations you oversee in your organization so you only know about what you NEED to know about.
"Not only does DigiQuatics save time out of my busy day, but it also streamlines everything needed!"
Access and export your data
Want to build custom reports for management and to identify long-term and repeat issues at your facility? You can export all of your issue data into Excel with a click of a button to run your own analysis and reports.
Future updates for the Issue module will include tracking which piece of equipment is being used, assigning one or multiple staff to a particular issue, and even customizable fields!
18,160 issues tracked!
Try it Out